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Job Description: Office Administrator

Position Overview:

We are seeking a dedicated and organized Office Administrator to join our team. The ideal candidate will be responsible for handling a variety of administrative tasks to ensure smooth day-to-day operations. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:

1. General Administrative Support:

• Answer incoming phone calls and handle inquiries promptly and professionally.

• Respond to emails and ensure correspondence is managed efficiently.

• Maintain a clean and organized office environment.

2. Record Management:

• Update and manage office records and files, both physical and digital.

• Ensure documentation is accurate and securely stored.

3. Mailroom Duties:

• Sort, distribute, and manage incoming and outgoing mail.

• Coordinate courier services and manage deliveries.

4. Customer Interaction:

• Take customer orders in person and over the phone.

• Provide accurate information about products, services, and delivery timelines.

5. Scheduling Deliveries:

• Arrange and confirm delivery slots for customers.

• Coordinate with the delivery team to ensure timely and accurate service.

Working Hours:

• Full-time: Monday to Friday, 9:00 AM – 5:00 PM.

• One Saturday per month (schedule to be arranged in advance).

Qualifications & Skills:

• Strong organizational and multitasking skills.

• Excellent written and verbal communication abilities.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Friendly and professional demeanor.

• Previous administrative experience is an advantage but not essential.

If you are enthusiastic about supporting a dynamic office environment and have a customer-focused attitude, we encourage you to apply!

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